Before our staff arrive, be clear in what they are contracted to do and what you are expected to do. Do not hesitate to contact our authorized co-ordinator or supervisor for your questions. As it happens always, both the house owner and the removal men have fairly defined responsibilities. However a reasonable flexibility on both sides is of course desirable.
Make sure that you or some other responsible person is on hand to admit the removal men. If no-one is there and truck's or container's waiting time expires, you could find yourself landed with futile expenses. Confirm absolutely the delivery date and hour beforehand. It can also save time and confusion if you stand at the entrance and specify the location of each item as it is carried in. By this manner you will observe that the removal men themselves responding to your good sense with extra efficiency.
Children are naturally curious, and can easily get in the way and be injured. The younger ones are best left with a neighbour or friend until it is time to leave.
There is of course no obligation to tip the removal men. As with all personal services if there is a distinction at the offered service, people would be happy to receive an extra reward. If you feel that a reward has been earned it is up to you, to tip or not
Whom to tell about your removal
- Public services :Electricity, Water, Telephone, Natural Gas
- Banks: Credit cards etc.
- Insurance : Health insurance, car insurance etc.
- Your landlord
- Your tenant
- Lawyer and accountant
- Your relatives/friends
- Cable TV, ADSL
- Your employer
- Local authority: Removal document, change of address
- Children's school